Shipping Policy

Last Updated: October 17, 2026

At ThreeAve, we aim to provide a smooth and reliable shopping experience. This Shipping Policy explains how orders placed through https://threeave.com are processed, shipped, and delivered.

1. Order Processing Time

Orders are generally processed within 1–4 business days after payment confirmation.

Our order processing cutoff time is 2:00 PM Pacific Standard Time (PST). Orders placed after the cutoff time, on weekends, or on public holidays may begin processing on the next business day.

Order processing includes payment verification, product preparation, packaging, and shipment arrangements.

Please note that order processing time is separate from shipping and delivery time.

2. Estimated Delivery Time

Our estimated delivery timeframe is 3–7 business days after an order has been shipped.

Delivery times are estimates and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, and other circumstances beyond our control.

We make every reasonable effort to ensure orders are delivered within the estimated timeframe, but delivery dates are not guaranteed unless expressly stated otherwise.

3. Shipping Carriers

We may use the following shipping carriers to deliver your orders:

• FedEx

• UPS

• USPS

The carrier used for your order will depend on the destination, package size, shipping service, and availability.

4. Shipping Destinations

ThreeAve ships to eligible delivery addresses supported by our available shipping services. Available destinations and shipping options will be displayed during checkout where applicable.

Customers are responsible for providing a complete and accurate shipping address. ThreeAve is not responsible for delivery issues caused by incorrect or incomplete address information supplied by the customer.

If you notice an error in your shipping address, contact us as soon as possible at contact@threeave.com. We cannot guarantee address changes after an order has entered processing or been shipped.

5. Shipping Costs

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the delivery destination, order size, weight, and available shipping methods.

Any shipping promotions or free shipping offers will be subject to the conditions stated at the time of the offer.

6. Order Tracking

When tracking information is available, it may be provided through your shipping confirmation email.

You can use the tracking information on the relevant carrier's website to check your shipment status.

Please allow some time for tracking information to become active after your order has shipped.

7. Delayed or Lost Shipments

Although we work with established shipping carriers, delays may occur due to weather, high shipping volumes, operational disruptions, incorrect addresses, or other circumstances.

If your shipment appears delayed or has not arrived within the estimated delivery timeframe, please contact us at contact@threeave.com with your order number.

We will review the available information and assist you with the next steps.

8. Incorrect, Damaged, or Missing Items

Please inspect your order upon delivery. If you receive an incorrect, damaged, or incomplete order, contact us at contact@threeave.com as soon as possible.

Please include your order number, a description of the issue, and photographs where applicable so we can assess the situation and determine an appropriate resolution.

Eligible returns and refunds are handled in accordance with our Return and Refund Policy and applicable law.

9. Business Days and Holidays

Business days generally refer to Monday through Friday, excluding applicable public holidays.

Orders placed during weekends or holidays may take additional time to begin processing. Carrier schedules and delivery services may also be affected by holidays.

10. Incorrect or Undeliverable Addresses

If a package cannot be delivered because the shipping address is incorrect or incomplete, additional shipping charges may apply if reshipment is possible.

If a package is returned to us as undeliverable, please contact our customer support team to discuss the available options.

Any resolution will be subject to the circumstances of the shipment and applicable law.

11. Changes to This Shipping Policy

ThreeAve reserves the right to update or modify this Shipping Policy when necessary. Any changes will be published on this page and will take effect as indicated.

We encourage customers to review this policy periodically for updates.

12. Contact Information

If you have questions about shipping, order processing, or delivery, please contact us using the details below.

Business Name: ThreeAve

Website: https://threeave.com

Business Address:
3907 Cedar Ridge Rd, Indianapolis, IN 46235, United States

Email: contact@threeave.com

Phone: +1 917-694-4639

Order Processing Time: 1–4 business days

Processing Cutoff: 2:00 PM PST

Estimated Delivery: 3–7 business days after shipment

Shipping Carriers: FedEx, UPS, and USPS